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Call Accounting Software Call accounting software allows administrators to track and analyze telephone calling patterns. The software has evolved to include mobile tracking and reporting for other communication facilities such as ACD, hunt groups, auto attendant voice mail and bandwidth usage.

Call Accounting Software, Switch Administration, ACD Reporting, BCM Console

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Call Accounting for Cisco Call Manager Express

RSI Call Accounting Software Compliant With Cisco Unified Communications Manager 6.1

OSHAWA, ONTARIO – March 10, 2009 – Resource Software International Ltd. (RSI), a global leader in communication management solutions, today announced it had successfully completed interoperability testing and certification with Cisco Unified Communications Manager 6.1.

RSI is one of the first vendors of IP communications call accounting and billing software to offer fully interoperable solutions for Cisco UCM 6.1 and compatibility with Cisco Call Manager and Cisco Call Manager Express. The RSI Shadow CMS software portfolio was granted compliant status after verification was completed through independent lab testing.

Shadow CMS is a communication management software portfolio for every enterprise. Communication facilities are the lifeline of most successful businesses and often the most taxing expenditures. Management of telephone charges, equipment fees, VoIP traffic, internet usage, and provider discounts is a difficult task. RSI provides the necessary call management tools to allow administrators to forecast, monitor and allocate communications management expenses.

“We are proud to offer Cisco customers industry leading communication management solutions for the latest Cisco IP communications platforms. We believe this announcement demonstrates our commitment to offering best in class applications tailored for Cisco gear.”, said Rana Banik, Director of Sales. " We are proud of this new milestone and look forward to offering Cisco customers the very best in communication management software solutions. ", said Banik.

About Resource Software International Ltd. (RSI)

Resource Software International Ltd. (RSI) is a proud member of the Cisco Technology Developer Partner program. This relationship enhances our ability to quickly provide Cisco customers with broad based communication management solutions for IP networks. These solutions include call accounting, hotel billing and data storage.

Founded in 1990, RSI is a developer, manufacturer and distributor of leading-edge communications management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, ACD reporting, CCR, Voice Mail and IVR reporting, carrier comparisons, and rebilling outsourcing services. RSI has distributors in North America, Europe, Asia, Australia, Caribbean and Middle East.

For more information visit www.telecost.com.

About the Cisco Technology Developer Program

The Cisco Technology Developer Program is a community of hardware and software application developers and vendors that specialize in tailored network enabling technologies. Membership is limited to market leaders that offer interoperable products, solutions, and services that benefit Cisco customers.

About Cisco

Cisco (NASDAQ: CSCO), is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at http://www.cisco.com.

For ongoing news, please go to http://newsroom.cisco.com.
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