Nightswitch/Voice answer reference - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

baldwb · 05-22-2008, 04:05 AM

Hi all,

I recently changed my ISDN services to DID as I have a 100 number indial range and all works well, however now the Nightswitch (set up using a Voice Answer Reference) does not work as the day/night routing does not work.

How can this be reprogrammed?

The VAR is fine as I can divert to it as a temp. feature however I would like it to work again by using *81#.

Basically what happens now is that if Nightswitch is activated and the external number dialled, the extension still rings. Internal extension is 500, external number might be 0293130500.

If it helps, I am in Australia and using Telstra, with an Indial range across 6 ISDN services.

adlima · 05-22-2008, 07:36 AM

HI,
The NIT service fac won work if u hv ISDN... U need to twist ur BP250 with some additional facility to get the NIT ser on...
What u can do is Let the calls land on 1 ext.. During the day, *21* that Ext to the Day prompt...In the NIt fwd it to the NIT prompt...
I used to dothe same.. Hv tried & works fine...Also works for Call Centre setup in BP250.... Hope this helps...Cheers!!!

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