Zoran

Check if you have service running already called Businessphone Management Suite...if you have, there is no need to manually start BMS server. If not, please open with notepad file c:/program files/ericsson/bms/server/wwwserver.properties and edit second line to look like this: port=79
Save file. Check if you installed MSSQL during BMS install. If installed, you shoud see an icon in bottom-right corner with green arrow. If not, start manually (doble click on icon and start the server). Open your IE and type http://localhost:79 and hit enter. You shoud see BMS logging screen.
Please let me know results.

Regards

abu_shihab

i done what u said but when i type localhost:79 after editing the server properties file im getting
The page cannot be displayed

but when i type localhost even after editing the server properties file it opens but im getting this massage

List of systems could not be read!

[4010]

Zoran

OK...change port back to 80...Please check if MSSQL database is up and running...you should see and icon close to clock with status of MSSQL server. Just one question...during BMS install, did you see MSSQL installation process? Maybe you have only upgrade version (comming without MSSQL) instead of full install.

abu_shihab

Zoran every thing seems running regarding ur second Q it is a full installation and not an upgrade.

some friend of mine told its something has to do with JAVA. i reinstalled the sofware again but still giving the same problem.

Zoran

I still think that something is wrong with database...try tou use following advices:

If there are problems installing BMS – the installation program hangs while installing MSDE – you can try to install MSDE manually.
- In the BMS installation directory, under bmsserver there is a directory db, i.e. …\bmsserver\db.
- If it is a new installation (no “old” MSDE present), call setup.exe.
- If you have an earlier installation that you want to upgrade, call upgrade.bat.
1.1 MSDE 2000 data problems

Symptoms
When data is fetched from the database the first time, it is loaded only partially. First you get an error: “List of Systems could not be retrieved”, after a second try you will get “System could not be loaded” and then some system data (mostly hardware) is missing.
Resolution
You upgraded from an old BMS version and you kept your OAMServer.properties file. You need to change your Database driver: (Don’t forget to disable the old driver with ‘#’!)

#jtds
DBdriver=net.sourceforge.jtds.jdbc.Driver
DBurl=jdbc:jtds://localhost/oamdb
DBuser=sa
DBpassword=
1.1 The Database cannot be started

Symptoms
The database (MSDE or MS SQL Server) was successfully installed and worked with BMS.
Sometime, after rebooting the computer the database cannot be started and you get the message:

"Your SQL Server installation is either corrupt or has been tampered with (unknown package id). Please rerun Setup."

Cause
This error message appears if you have renamed the computer on which you installed SQL Server 7.0 or MSDE. SQL Server 7.0 uses the computer name internally; if you change the Windows 2000 Server computer name, SQL Server detects a different name and generates the error message. Your data has not been corrupted or damaged in any way.
Resolution
To resolve this error and start SQL Server again, you need to do either of the following:
1. If you are running SQL Server, rerun the Setup. Doing so will not reinstall SQL Server or any components, but will update SQL Server 7.0 internally to reflect the new Windows 2000 Server computer name
2. If you are running MSDE you cannot rerun the setup, but can do the following:
- Restore the computer name to the old one
- Start the database
- Make a backup of the database (see 2.10)
- Set again the new computer name
- Completely remove MSDE and install it again
- Restore the database (see 2.10)
1.2 Backup and Restore the BMS Database

If you have installed BMS on an MS SQL Server, the SQL Server administrator will take care for regular backups of the database.
This is not a case when you are using BMS with MSDE e.g. on a laptop. In such a case you can make your own backups of the database to a disk file manually. In a later version of BMS this process will be implemented in the software.
How to backup the database
Say, we want to make a backup of the database to a disk file C:\mybackup.dat.
1. Check that the file does not exist. If the file exists, rename or remove it, because the backup command will not overwrite it but will ADD the backup as file-number 2, 3, … and so on.
2. Open a DOS box and type the two commands:


osql -Usa -P -Q"BACKUP DATABASE oamdb TO DISK='C:\mybackup.dat'"
osql -Usa -P -Q"BACKUP DATABASE schedulr TO DISK='C:\sched.dat'"

Type the command exactly as it is (low/upper case, quotation marks, single quotes, etc.). Of course you can change the name of the backup file C:\mybackup.
The second line is for the backup of the task scheduler data generated from BMS 3.0.3.6 onwards. Prior to that version that database doesn’t exist.
You will get a message something like this:

C:\db>osql -Usa -P -Q"BACKUP DATABASE oamdb TO DISK='C:\mybackup.dat'"
Processed 152 pages for database 'oamdb', file 'oamdb' on file 1.
Processed 1 pages for database 'oamdb', file 'oamdb_log' on file 1.
Backup or restore operation successfully processed 153 pages in 8.783 seconds
(0.141 MB/sec).

Now the BMS database is stored in the file C:\mybackup.dat. You can use it to restore the database if necessary.
How to restore a backup of the database
Assume that you have a backup of the database in a file C:\mybackup.dat. In order to restore the database do the following:
Open a DOS box and type the command:


osql -Usa -P -Q"RESTORE DATABASE oamdb FROM DISK='C:\mybackup.dat'"
osql -Usa -P -Q"RESTORE DATABASE schedulr FROM DISK='C:\mybackup.dat'"

Type the command exactly as it is (low/upper case, quotation marks, single quotes, etc.). Of course you can change the name of the backup file C:\mybackup.
You will get a message something like this:

C:\db>osql -Usa -P -Q"RESTORE DATABASE oamdb FROM DISK='C:\mybackup.dat'"
Processed 152 pages for database 'oamdb', file 'oamdb' on file 1.
Processed 1 pages for database 'oamdb', file 'oamdb_log' on file 1.
Backup or restore operation successfully processed 153 pages in 7.764 seconds
(0.160 MB/sec).
Now the database is restored.
NOTE: It is possible that instead of the above message, you get a message saying that the restore was terminated abnormally, since “The backup set holds a backup of a database other than the existing 'oamdb' database” (see below)

C:\>osql -Usa -P -Q"RESTORE DATABASE oamdb FROM DISK='C:\mybackup.dat'"

Msg 3154, Level 16, State 2, Server NE00805F031671, Line 1
The backup set holds a backup of a database other than the existing 'oamdb'
database.
Msg 3013, Level 16, State 1, Server NE00805F031671, Line 1
RESTORE DATABASE is terminating abnormally.
This can happen for example if you have changed the name of the computer, reinstalled MSDE and than you have started BMS. The BMS database does not exist in the newly installed MSDE and therefore BMS creates an empty one. If you after that try to restore from your backup, you will get the above message. This will not happen, if you install MSDE, restore the database and then start BMS.
In such a case you can restore the database using the REPLACE option. Use the following command:


osql -Usa -P -Q"RESTORE DATABASE oamdb FROM DISK='C:\mybackup.dat' WITH REPLACE"

abu_shihab

i've tried to to install MSSQL seperatly and it solved one part and that is BMS Server icon is showing but still gives me the same massage. one question Zoran the log should be showing localhost instead of the IP address 127.0.0.1 ?

+(Server) Driver [net.sourceforge.jtds.jdbc.Driver]
+(Server) URL [jdbc:jtds://127.0.0.1/oamdb]
+(Server) Driver Name [unknown]
+(Server) Driver Version [unknown]

Zoran

Server) Loading properties from file oamserver.properties
+(Server) Current default locale: en_AU
+(Server) Java location: C:\Program Files\Ericsson\BMS\Server\_jvm
+(Server) Java version: 1.5.0_02
+(Server) Initializing ORB ...
+(Server) ORB initialized.
+(Server) Access Manager created.
+(Server) IOR for Access Manager created.
+(Server) Access Manager IOR stored for Servlet.
+(Server) AuditLog created.
+(Server) AlarmLog created.
+(Server) Security Manager created.
+(Server) Config Manager created.
+(Server) Connecting to DB...
+(Server) Driver [net.sourceforge.jtds.jdbc.Driver]
+(Server) URL [jdbc:jtds://127.0.0.1/oamdb]
+(Server) Driver Name [jTDS Type 4 JDBC Driver for MS SQL Server]
+(Server) Driver Version [0.5]
+(Server) Connection to DB OK.
+(Server) Ready.
+(AccessMgr) Login successful, Agent created

As you can see, 127.0.0.1 is correct...
Please check C:\Program Files\Ericsson\BMS\Server\OAMSerever.properties file to look like this:
#CORBA properties
ooc.orb.conc_model=threaded
ooc.boa.conc_model=thread_per_request
#ooc.boa.conc_model=thread_per_client
# Database properties
#MSSQL - JDBC-ODBC
#DBdriver=sun.jdbc.odbc.JdbcOdbcDriver
#DBurl=jdbcdbc:OAMDB
#DBuser=sa
#DBpassword=
#jturbo
#DBdriver=com.ashna.jturbo.driver.Driver
#DBurl=jdbc:JTurbo://localhost:1433/OAMDB
#DBuser=sa
#DBpassword=
#freetds/jtds
#DBdriver=com.internetcds.jdbc.tds.Driver
#DBurl=jdbc:freetds://localhost/oamdb
DBdriver=net.sourceforge.jtds.jdbc.Driver
DBurl=jdbc:jtds://127.0.0.1/oamdb
DBuser=sa
DBpassword=
#MySQL
#DBdriver=org.gjt.mm.mysql.Driver
#DBurl=jdbc:mysql://localhost/oamdb
#DBuser=root
#DBpassword=
# Test mode properties
# testmode=none, V24, V24Agent, DB
TESTbutton=false
TESTmode=none
TESTcomm=COM2
TESThost=ne0008c7198f69
TESTport=7777
TESTnode=Test BP1
# BP proxy properties
BPautoLoad=true
BPautoLoadIDQ=false
BPautoLoadHW=false
BPDebugOutputBPIO=false
# BMS timeout value for read/write to BP. BMS uses as default 25 sec
# (25000 ms). The default value will be used if this parameter is set to 0.
# This is the base timeout value - BMS changes it according to the
# connection type. The possible values are: 0, 1-120 (seconds),
# 1000-... (miliseconds). If the specified value is outside this ranges,
# it will be ignored and the default will be used.
#.... BE CAREFULL when changing this property!
BPIOTimeout=0
BPLeakFinder=false
BPLeakFinderPath=c:/temp
BPLabMode=false
BPMaxVersions=6
BPtolerantMode=false
BMSServerIOR=C:/Program Files/Ericsson/BMS/Server/AccessMgrIOR.txt
BMSMaxAgents=50
BMSSingleUser=true
BMSActivityPollInterval=0
BMSBEAActivityPollInterval=5
BMSFMRoot=C:/Program Files/Ericsson/BMS/Server/
I18nRoot = C:/Program Files/Ericsson/BMS/Server/Templates/I18n/
DefaultLanguage = en

abu_shihab

i compared the OAM server files there is no problem in them but it seem that the net.sourceforge.jtds.jdbc.Driver are missing i dont know should we download them from some where?

Zoran

Just quick question...do you have local admin rights on that PC? Java install will fail if you are not...