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| BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150 |
| Tags: 8x24, manager, norstar, system |
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| BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150 |
| Tags: 8x24, manager, norstar, system |
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| | LinkBack | Thread Tools | Display Modes |
 10-15-2004, 02:45 PM | #1 (permalink) | ||||||||
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| Phantom Ring I have a system (8x24) norstar, It was upgraded to a DR5 software. Customer wants to download a backup of the system or at least get a printable file for the program. I tried my version of Norstar manager 3.5 and it has a problem. I was able to connect via a fastrad locally and it will display the first screen, and the trunk data can be viewed, but when I try to look at the extension data, anything past the first screen for that extension and I get a WINORS error. The pc has worked fine before with NRU software for later systems. Help??? | ||||||||
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| 10-15-2004, 03:03 PM | #2 (permalink) | ||||||||
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| If my memeory serves me right, you have to use version 3.1 or something like that in order for DR5 to back up button mapping. The back up you have done should keep all line,services, and system programming, but it will not record the individuals button layout. i don't know why.... find the oldest release, 3.1 i think, and try it with that... | ||||||||
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| 10-17-2004, 09:24 PM | #3 (permalink) | ||||||||
| Junior Member
Rep Power: 0  | RE: In order to backup and restore the DR5 platform you should use NRU 8.0 ( not 8.1 as it had problems ). When programming a DR5 platform system, you should use the "start remote session" heading to make our programming changes. The backup and restore procedure is obtained by using the "run/submit job" heading. As far as not backing up the buttons on the sets, I've never encountered that problem while using NRU 8.0. Hope this helps!! | ||||||||
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| Old 8x24 | phone_guy | BCM and Norstar | 1 | 10-03-2003 11:24 PM |
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