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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Nortel BCM Console, Switch Administration, Call Accounting, Hotel Billing, SMDR, ACD Reporting

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Old September 16th, 2004   #1 (permalink)
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epe with 3.0
Compact ICS 6MR w/flash voice mail.

We have 6 lines on our system. Each one get answered automatically by the auto attendant. But on line 6, the prime phone rings twice and then goes to the auto attendant like normal. Line 6 is set as Appear Only on that set. All the line/trunk settings seem to match all the others.

Any ideas?

Daren
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Old September 16th, 2004   #2 (permalink)
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when setting the lines to answer with AA, is the number of rings 0 on line 6?
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Old September 16th, 2004   #3 (permalink)
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I must not be thinking clearly today.... Line 032 was not set to AA under F983. My big mistake. Problem Solved.

Daren
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Old September 16th, 2004   #4 (permalink)
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