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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Old 08-16-2004, 11:07 PM   #1 (permalink)
lopeztcom
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I have a CICS 6.0 that has a clicking or popping sound every 4 to 5 seconds on line #3. I have tested all the other lines and I don't hear anything like that. I haven't tested directly on the CO line and my next option is to also swap line 3 and 2 to see if it follows. My question is that is this a sign of a bad card? I have had to report the CO lines before, but this system is new and has been working for about 4 months and I want to rule out the card or KSU. I have receeded the card after powering down and I think it went away and the reason I did this was because I had complaints, but no real symptoms ie. line 1 or 2 or out going calls etc.
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Old 08-17-2004, 12:51 AM   #2 (permalink)
rustynails
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reverse trunks 2 and 3. if popping moves then its telco, if it stays on 3, you might assume its the trunk card.
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Old 08-19-2004, 10:33 PM   #3 (permalink)
lopeztcom
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The problem was that the third line was being used as a back up to a fire alarm and the clicking was coming from that. I replaced the back up line with the fax line and now all lines are only going to the Norstar............
Thanks!
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