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| BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150 |
| Tags: patch |
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| BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150 |
| Tags: patch |
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| | LinkBack | Thread Tools | Display Modes |
 01-15-2003, 05:17 PM | #1 (permalink) | ||||||||
| Senior Member   PP is AN OLD ROLMEN WORKING ON NORTEL AND AVAYA
Location: MIAMI, FLA Rep Power: 8  | Can't transfer calls to voiceamil ANY BODY OUT THERE HAVE A COPY OF THE PATCH FOR MICS 5.0 AND NAM 4.0 THAT THEY COULD EMAIL ME. IT WAS A PROBLEM ABOUT NOT GOING INTO VML AFTER 4 RINGS BUT GOING BACK TO AA OR OPERATOR | ||||||||
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| 01-16-2003, 09:14 AM | #3 (permalink) | ||||||||
| Senior Member   Ramjet is back at the salt mines!
Rep Power: 8 Gender:  Country:  | dial mode option PP, have'nt heard this one, what patch, or parameter are we talking about?????  __________________ Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me! | ||||||||
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| 01-16-2003, 09:51 AM | #4 (permalink) | ||||||||
| Junior Member
Location: Springfield, Illinois Rep Power: 7 | SUCCESS This is what I was told to do to fix problem without patch from Nortel. Redirect DN Patch NAM: Remember how we have that problem with MICS5.0 and NAM4.0? The one where you need to install a patch into the NAM to have call that were transferred from the AA or CCR to a phone to forward to the personal mailbox? Well, you can fix the problem without having the patch. If you have an internal modem on the NAM and call into it using Norstar Voice Mail Manager in your NRU software, go to OPTIONS tab and go into SYSTEM PARAMETERS. It will come up and about half way down you'll see Redirect DN set to yes, it should be set to NO. That's it. Problem fixed. Good Luck!! | ||||||||
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