rustynails

if you think its telco, then bring a cheap single line with CID, and test that way.

on the switch side you mentioned everything program for the trunk, but what about the extensions? you need to adjust those setting too.

~n

HCJes

All the phones have Appear and Ring setup for both lines. I did not see any specific settings for sets. I did createa log space for 221 which is the CLID set. Did I miss something? I will take a analog phone w/CID next time I go to the site.


Thanks,
Jes

Ramjet

Look in Term & Sets, Telco features, feature assign, show line, ---, show, call log set =yes.

phonegurl

Ramjet is right about turning on the CLID and CALL LOG under Telco Features under each set...also, if you want to use the Call Log ability you need to go under each set, under User Preferences and change the Call Log Option to LOG ALL CALLS...just a thought if that was something you would need also.

gogoGophers

Along the lines of checking to see if the CO is really sending caller-id,
I thought I'd throw this out there, because I hadn't seen this mentioned in
any posts on this subject. My apologies if this is already known by everyone.
Although this is "quick 'n dirty", I've found it to be reliable, and have yet to run across a situation where this "test" was later proved wrong.
Put your butt-set on the line in "monitor". Call the number. You'll hear the first ring (bdrbdrrrrr (ok, you tell me how to spell it)), then, if the CO
IS sending caller ID, you'll hear a 1 second or so "shhhhhhhh", kind of a "modem-y" sound (obviously not ringing current), then you'll hear the second ring. The "shhhhh" sound is the caller ID data packet.
As I said, even though this does not "prove" everything is perfect, it's a reliable quick test to see if the CO is full of beans or not.

Hope this was helpfull

HCJes

Thanks for the insight. I am going to try and hook a caller ID directly to the line (disconnect from the Norstar Trunk) and see if it display. I will also take a look at the Telco stuff under Term and Set.

Thanks for the added advise Phonegirl, I think I already have them all set to log calls.

Thanks,
Jes

mbaker

Simple fix.. You have the wrong CARD programmed for CLID.. The CARD to your right on an 0X32 is CARD 0 and the one to the LEFT is CARD 1.

Simple mistake.. Just assign CLID on card 0 and your set.. To make it all easy set the CLID to all LINES even the ones that are non caller ID.