Brewsky

The outgoing information is provided by the LEC. If you were to have a PRI, then you could control the displaying telephone number with some LECs.

So basically, talk to your telco provider...

JA

Jerry,
Please try this
Did u set up the oli with all extensions( do u have did(msn) numbers in the PBX)
Please check that.

Pirates_Ghost

Second this....call your provider.

Ramjet

T1's do not provide outgoing caller id with one exeption. There is a service from your LEC called a digiloop. This will allow for otg clid on those channels, and those channels are otg only. Other channels will be provisioned for incomming calls be they DID or setup just as an analog line would be. To be able to specify the otg clid, you would need a PRI circuit. Then you can set the clid in the OLI section of line access in N* programming.

paul_bruneau

This is exactly my problem. My provider (is that what LEC means?) is Sprint. I have a T1 with a Mainstreet channel bank hooked to my 8x24 Norstar.

When I was with AT&T about 5 years ago, outgoing CLID was no problem. Ever since I switched to Sprint, people get "unknown" etc. Sprint says I have to provide it via my PBX. I don't really have a PBX as I understand it, and certainly I can't find CLID anywhere in my documentation.

Sorry for being an in-house simpleton, but I can't understand the previous message that talked about being able to provide outgoing CLID myself...can I make it work with this setup, or must I call Sprint over and over until they will finally listen?

Thanks wise ones

Ramjet

Sorry, you will not be able to set any CLID with an 8x24, not to mention a T1. You will have to upgrade to a MICS and go with the previously mentioned "Digiloop" or a PRI circuit. The 8x24 does not have the capability to connect a T1 or a PRI directly to the KSU.

paul_bruneau

OK, very good to know. Thank you RamJet.

So that must mean that AT&T was somehow providing me my outgoing CLID before?

Is there some magic phrase I can use with Sprint to get them to provide it? (Hopefully something less severe than threatening to walk)

Or maybe I'm wrong about AT&T having been able to provide it...?

JohnnyGrep

You are totally right. In this case, AT&T was generating the OLI/CLID from their CO. Tell Sprint to:

1. RTFM, there's no OLI control on RBS T1's
2. Generate OLI/CLID from their CO, just like ISDN BRI
3. tell them they're morons again

Even if you had a PRI, the KSU/PBX couldn't generate CLID because it's connected to a channel bank, which basically converts your T1 into 24 analog trunks.

YMMV though, I don't know about american telcos, but that's how it works in Canada... besides, ALL my clients have switched to PRI since a while back.