Analog Lines - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

bkieler · 11-20-2003, 05:11 PM

I've now had the 800 number point to analog lines and also to digital lines. On our phone network we have M7208s and M7310s. After testing it seems to me that the phones cannot answer more than one analog line at a time, but can answer more than one digital line. Does this sound right?

Now that I pointed the 800 number to an analog line, the first time it rings in fine, but every call after that goes to voicemail of the person who answered the first call. I will probably switch it back to pointing to a DID line unless there is a way to make those phones be able to do more than one analog call at a time.

THanks

jknight · 11-20-2003, 07:53 PM

It almost sounds like you have forward on busy set on these extensions.

brokeda · 11-20-2003, 09:43 PM

add more intercom buttons to the phones.

If a phone rings you can't use call fwd busy, only cf no answer and rings to cf must be more than the rings for VM or orher intercept or line will go to phone mailbox.

bkieler · 11-21-2003, 12:38 PM

That's what I would say too if I was doing this to digital lines. The problem is that I'm trying to do this with analog lines, and analog seems to be behaving in a completely different manner.

brokeda · 11-22-2003, 12:50 AM

have the set been given access to the analog lines, are they in 1 group?

Sounds really wierd!!!

bkieler · 11-24-2003, 05:21 PM

I have tried giving some other phones (that aren't used) access to the analog lines, and then just having the sales phones capable of picking up the DNs of those phones. I have also tried assigning all those analog lines to the sales phones. The results are the same in both cases. The sales phones can only take one analog call each.

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