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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Old 10-18-2003, 03:18 PM   #1 (permalink)
reggggg
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I have a Flash VM that has a CCR tree built with PATH 1 going to a external number but when we press one the Flash system says something like that the Pool or Line is not working.....I have tried it by assigning to both LINE & POOL access and I get know where but the message and I can see Flash accessing one of the lines then I get the message. And I've tried programing the DEST. Ext. with a "9" and without...Help..thanks..
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Old 10-20-2003, 11:31 AM   #2 (permalink)
bcousins
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Help! I have a Siemens 9751 switch and need a voicemail...

What line pool did you enter? Line Pools are labeled A,B,C ect but when you program them in Startalk you have to use 1,2,3 etc. (A=1, B=2,C=3)Then you press PHONE and enter the destination phone number. Sometimes you have to use special characters. To do this while you are entering the destination phone number press # and then use options and insert special characters:
press 2 to enter more digits
press 3 to enter a timed pause (4 seconds)
press 4 to recognize dial tone
press 5 to insert a #
press 6 to insert a *
press 9 to access an outside line
press * to cancel and retry
press OK or # to access digits and any required pauses

Hope this helps.
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Old 10-20-2003, 05:20 PM   #3 (permalink)
reggggg
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Avaya PBX Security Audit

thank you
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