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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

Nortel BCM Console, Switch Administration, Call Accounting, Hotel Billing, SMDR, ACD Reporting

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Old July 1st, 2009   #1 (permalink)
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Password lockout on BCM50
Have BCM 50 that I can not log into the BCM element manager, however I am able to log in thru the internet browser and do everything in there. I was in the element manager and working on changing my password on my account only and it didn't like the password I typed in so I backed out and didn't think anything of it because I should be able to still log in on old password. Well when I tried to log in later I can't log into with my account, nnadmin, or any other account that is build on the system. Anyone else had this happen or know what I need to do to resolve issue? I deleted element manager and downloaded the element manager from the bcm that I am having this issue with thinking it would be a verison problem with element manager and it didn't resolve the problem. HELP
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Old July 10th, 2009   #2 (permalink)
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Talking to vendor they thing the issue is a RPM database coruption. Sounds like nortel is working on a issue has anyone else hear of this or know a work around? Is this information old?
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Old July 11th, 2009   #3 (permalink)
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Dont know of issues related to that.
You may have to do a level reset and re-program from scratch.
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