 10-12-2003, 08:58 PM | #1 (permalink) | ||||||||
| Junior Member 
Location: Canada Rep Power: 6  Country:  | Salaries Hello everyone, I recently upgraded a NAM 2 Vers.3 from 2 to 8 channels.(with MICS vers. 2 Telephone system) Worked A1 OK.I also managed the SEKUR/Capabilities File on a floppy, with no problem. When I tried to do the regular VM File backup through F983/22, I failed several times. I checked the floppy disc, ( formatted,blank, not write protected, used several one ), rebooted the voicemail, and the end-result was always BACKUP ABORTED.I tried this procedure after hours in low traffic time, so it is higly unlikely that incoming calls caused the abortion.Is the backup procedure different after the chanel upgrade, or I'm missing some information ??? I would greatly appretiate someone's input on this matter. Thanx Istvan | ||||||||
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| 12-03-2003, 06:00 PM | #4 (permalink) | ||||||||
| Junior Member
Location: Austin, Texas Rep Power: 6  | HELP..NAM...Minuet ACD...Can't assign agents to groups....!! I just did a back-up on a NAM Rel. 4.....but couldn't do a back-up on the capabilities File....Password didn't work....guess its a different password from all the rest. Can someone please pass that along to me? Email it to: jimburns@moment.net if you don't want to post it here..... Thanks! Jim | ||||||||
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