 12-07-2008 | #1 (permalink) | ||||||||
| Junior Member 
Rep Power: 0  Country:  |  CLID before answering calls?? I have CICS 7.1 with Call pilot 100 I am not able to see who is calling till I answer the call. I searched the forum most of members are saying that go to Terminal and sets and then line access and change the caller id to yes.But I am not able get those settings Here what I do 1. Feature **266344 2. Password : 266344 3. Terminal&sets > Lines > Services> Sys Speed Dial > Password > Time&Date > System prgming > Telco Features > Software keys > Hardware > Maintenance > END OF LIST 4. Now If I go to Telco Features I get this 4a. VMsg ctr Tel#'s 4b. ONN blocking 4c. Tel# (CLR or Change) I am not seeing anything for Caller ID to change it. Am I missing something here or doing wrong. Please let me know Thanks | ||||||||
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| 12-08-2008 | #2 (permalink) | ||||||||
| Senior Member   Ramjet is ready for his bailout!
Location: Arkansas Rep Power: 8 Gender:  Country:  | Go to telco features under the terminals and sets heading, as in terminals and sets, show, line access, next, capabilities, next, name, next, user pref, next, telco features, show. Enter y for each line on the set. __________________ Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me! | ||||||||
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| 03-03-2009 | #3 (permalink) | ||||||||
| Admin 
Rep Power: 5 Country: | Alternatively, you could install a CTA device and a 3rd Party application that will capture the inbound CLID information and perform a screen pop of the data or to a 3rd Party CRM. Please note, if you are using Analog lines the CLID is only delivered after the first ring. If you are using a PRI then the Clid should be delivered immediately. | ||||||||
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