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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

Nortel BCM Console, Switch Administration, Call Accounting, Hotel Billing, SMDR, ACD Reporting

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Old 10-09-2008   #1 (permalink)
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norstar manager call pilot connections
Can someone tell me how i can connect a laptop directly to a norstar and call pilot?

what do i need to accomplish this?

Thank you.....
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Old 10-10-2008   #2 (permalink)
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what are u trying to do from laptop to N* and CP.. you can do everything from telset programming.. u can try connecting to CP through a RJ45 cross cable...
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The plan is to gather customer database and make a database of customers. lol, make sense?

I know i can connect to CP via RJ45, but do i need to have any software before i proceed?

Thanks for the reply..
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hi,
you dont want any s/w for call pilot.. just connect rj-45 cross cable and ping CP's IP address from the browser... that will take you to do all changes....
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