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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

Nortel BCM Console, Switch Administration, Call Accounting, Hotel Billing, SMDR, ACD Reporting

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Old May 6th, 2008   #1 (permalink)
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BCM 400 Call Centre

We have been using a BCM 400 with Pro call centre for a few months now. The problem I have is we require auto-answer with this enabled if internal calls come through they seem to over-ride the more important external calls. Is there anyway of putiing a lower priority on the internal calls I've looked everywhere and don't seem to see an option.
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