Spotless

Nortel offers their own brand of call accounting that incorporates CDRPULL in a fancy web browser based solution. It is called Nortel Activity Reporter.

Also, there is many vendors that offer real time CDR from BCM. The real time capability offered through sockets is useful in some environments (i.e. hotel billing) but often unreliable resulting in lost calls (when network traffic overloads the system or there is a break in communication). CDRPULL is far more effective since the data can be re-PULLED if there is a break in transmission. CDRPULL can have the same affect as realtime since the jobs can usually be scheduled for semi-realtime pulling. THis gives you the ability to retrieve data in a much more reliable environment.

I find the CDRPULL or PUSH methods far more reliable and effective.

Spotless

jzryouil

Dear Spotless,

We are speaking about realTime accounting. Every one can use CDRPULL or PUSH as it is provided with the BCM50 package

RealTime accounting is great need in call accounting world especially
when it is used with credit limitation.

Finally, try to develop and implement such a program in an environnement with Thousands calls a day and then you will anderstand the
difficuties. Not only using of sockets

Concerning the reliability in hospitality environnement, you can use a buffer to solve
the problem


Jamal Zryouil
jzryouil@yahoo.fr

jzryouil

HI Spotless,

CDR-IP is intended for call accounting programers that want to integrate
real time accounting on BCM50 in their own software.

There NO IP LINK between BCM50 and CDR-IP !!.

CDR-IP uses high level programing to subclass "CDR LIVE CLIENT" provided by Nortel and store calls in its internal buffer. Calls will be delivered on demand by the PC/Program Client.

CDR-IP is not a call accounting software

Best regards

Spotless

has the ability to retrieve the data in (semi) realtime and process it in a browser based call accounting package.

I do agree that a real time component is neat (but I have found it to be very unreliable). I have tried it on multiple BCMs and it is prone to faults and breaks. Then the data cannot be recovered unless you do a CDR PULL anyway.

Just my opinion.



Regards,
Spotless