NTEDave

General Call pick up with the correct groups configured.

Directed call pickup.

When the person goes out they could set a call forward all to the assistant.

Dave

cparrish73

They want it to ring at her desk at any time, not just when he is out. I figured it out, Appear and Ring was the feature I am looking for.

Ramjet

What about an answer dn of his ext?

__________________
Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me!

cparrish73

How do I set up an answer key for his DN on key # 2, that is what I was really trying to do and now that I have tried the appear and ring and that doesn't do what I want either.

MAN, I wish this company had a Meridian!

McVoIPin

If it's a Norstar, you have to go under Terminals & Sets, Show set your working on then go under Line Assignments. Keep hitting next until you reach Answer DN's the assign what DN you want to appear on set. ***BE CAREFUL*** because when you assign it, the Answer DN will reside on the button just above the last Intercom you have assigned. It will wipe out whatever is on that key. You can use the move feature (Feature *81) to assign it to another key then just reprogram what was assigned originally. Also Feature *0 is a Button Inquiry and will show you whats programmed behind each key.