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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Nortel BCM Console, Switch Administration, Call Accounting, Hotel Billing, SMDR, ACD Reporting

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Old March 10th, 2008   #1 (permalink)
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All extensions ringing once

Hi,
BCM50 ver.2. Whenever an external call received, it rings first a single ring on all extensions and then rings the targeted extension continuesly. How to stop this single ring in all the extensions? Please tell me the way i should do through the element manager only

Thanks
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Old March 10th, 2008   #2 (permalink)
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Is the line answered by the auto attendant?
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Old March 10th, 2008   #3 (permalink)
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Yes, its picked up the AA
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Old March 12th, 2008   #4 (permalink)
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after how many rings you set up to pick by AA??

i think you are using Analog lines!! If so, just add the line to the main operator DN and create pool for others(Route).. it means they can dial outside using a destination code.. so, it will ring only in main extension.
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