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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

Nortel BCM Console, Switch Administration, Call Accounting, Hotel Billing, SMDR, ACD Reporting

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Old October 16th, 2007   #1 (permalink)
Ric
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BCM CLID issue.

Hi All,
Need help.
My customer have 2 BCM system tie together using QSIG. BCM 3.7 and BCM 4.0, incoming and outgoing ISDN only connect to BCM3.7. Extension on BCM4.0 are route by BCM3.7 system.
The problem is that when user in BCM4.0 make an outgoing, external CLID display the main line number.
Note: the extension in BCM4.0 is also part of the DID/DDI number range.
Already log a case with nortel by been call to do all those testing without result.

Thanks in advance.
RT
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