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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150


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Old 08-10-2007, 02:26 AM   #1 (permalink)
ComputerGuySteve
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Previous problem fixed ... no line pool problems



I seem to have figured out how to have a call from pots line dropped into voicemail after a set of digital sets ring for some specified time. I did that by removing the sets from "Assigned DN's" tab under each pots line. When I did that, the malfunctioning hunt group I had setup started working correctly.

Now that I removed the extensions from the "Assigned DN's" tab, the digital phones no longer have access to the lines as they did before. I thought a "line pool" was the answer but I can't seem to make that work correctly.

Some one please help. I just need a little guidence and I'll be golden
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Old 08-10-2007, 07:45 AM   #2 (permalink)
Bundy06
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If your physical lines belong to a pool, then check the routing code to the pool. You also have to make sure the set DN has the line pool added as a line assignment. It should already default to pool A.
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