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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

Nortel BCM Console, Switch Administration, Call Accounting, Hotel Billing, SMDR, ACD Reporting

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Old August 3rd, 2007   #1 (permalink)
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Talking Bcm400 Pri
We recently had a power outage that also drained out UPS. When the BCM400 started back up we noticed that there was no dial tone when we press 9 but we can still dial out. All functions work including AutoAttendant, Unified messaging, desktop faxing, IP phones. We did notice that sometimes when we press 9 to dialout it takes around 30sec and other times it goes right away.
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Old August 9th, 2007   #2 (permalink)
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What software version are you running on your BCM?
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Old August 9th, 2007   #3 (permalink)
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Version 3.7 Build2.4f
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Old August 10th, 2007   #4 (permalink)
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There never was a dial tone after the 9 on version 3.7 that was not introduced until version 4.0. as for the delay I am unsure as to what is happening to be able to comment on that.
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Old August 10th, 2007   #5 (permalink)
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We are on 3.62.2c1 and with our pri, we have never gotten a dial tone.
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