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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Old 06-23-2003, 03:10 PM   #1 (permalink)
karenshaw
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SECCS - Return To Queue HELP

Doing a favor for a friend, adding a new line to Norstar 6x16, everything works as it should but the new line replaced the paging key and I can't put the paging feature on any other key. I have blanked the key, tried copying another set but no go. What am I missing??

Thanks
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Old 06-23-2003, 06:27 PM   #2 (permalink)
marvo
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Can't find DNIS in system

Did you do a Fearure * 3, then press the key that you want paging on then do a Feature 630?
Or one of the other paging combinations?
Unless all of your buttons are taken up by lines, answer DN's, intercoms etc, you should be able to get it to stick.
Which model of phone is it?
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Old 06-24-2003, 12:01 PM   #3 (permalink)
JJ
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Was paging hooked upto a CO line port?
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Old 06-24-2003, 12:09 PM   #4 (permalink)
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Paging Problems


M7208 and I did do the feature*3 but the manual says to enter feature 63 for both internal and external paging, didn't try 630 but will now thanks.
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Old 06-24-2003, 01:30 PM   #5 (permalink)
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Deep Thoughts

Not sure if it was on a CO line port. From the top of set I have 4 CO lines - redial - speed call - intercom and handsfree - paging was on the 4th position and I'm now trying to put it on the old redial button. From what I remember only intercom and handsfree buttons have to be changed in ADMIN or CONFIG. Minor thing but major headache!
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Old 06-24-2003, 03:26 PM   #6 (permalink)
JJ
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Trace incoming calls on T1s

If Co line appeared on phones it automatically assigns it to a button.

Good Luck!!
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Old 06-24-2003, 04:25 PM   #7 (permalink)
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how do I read LD 60 counters?

Do a Feature * 0 and hit the button that you are trying to put the page command on, and let us know what it says.
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Old 06-26-2003, 10:39 AM   #8 (permalink)
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Deep Thoughts

Sounds like you are out of buttons. You may have to train/inform your customer to page using the feature code.
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