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Old May 31st, 2007   #1 (permalink)
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BCM400 4.0 intialization
Hi all
I have a BCM400 4.0 system including expansion module with 6 slots.
System is bought for 3 GATM8s, 5 GASM8s, 12 Iphone seats, ICC with 1 skillset,10 agents.
HOW TO SET DIPSWITCHS FOR MBMs?Please show detail for this case
HOW TO ACTIVATE MBM in Element Manager?

Thank you very much
Dragontail
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Old June 4th, 2007   #2 (permalink)
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Log into the HTML page and download the documentation.
The installation guide has tables showing how to set you MBM's.
If you are not certified to install this product, I would suggest hiring somebody that is.

-SD-
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Old June 4th, 2007   #3 (permalink)
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I aggree totally with SD. I have done some BCM stuff and it still takes me a while to get the damn dip switches right.
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Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me!
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Old June 5th, 2007   #4 (permalink)
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yup be very very carefull with the dipswitches, there is a whole guide on installing them correctly, if they wrong, they wont work. Each different type of MBM has different dip switch settings, so there is no "universal" settings.
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