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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150


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Old 05-17-2007, 02:24 PM   #1 (permalink)
endomorph
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How do I set up remote voicemail access on Callpilot ?

Can anyone suggest how I set up remote voicemail retrieval on Callpilot please ?
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Old 05-17-2007, 04:15 PM   #2 (permalink)
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?? What are you looking to do, exactly? You can call in, and, once you hear your own greeting, press **, and the Norstar prompt will ask you for the mailbox and the password all in one digit string, then #, then it's just like your there.
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Old 05-18-2007, 08:31 AM   #3 (permalink)
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As soon as I hit ** I get "Good bye" and the line is dropped.

I assume something needs enabling ?
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Old 05-22-2007, 04:39 PM   #4 (permalink)
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It seems like I have heard of that before, but I can't remember what the solution was. As far as I know, "**" has been a default function of Norstar/BCM line since the Startalk days. Try searching old posts for this. Or maybe someone with a better memory than me will remember.
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Old 05-23-2007, 03:13 PM   #5 (permalink)
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Tried searching and came up with nothing
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Old 06-04-2007, 03:43 PM   #6 (permalink)
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ANyone have any ideas ?
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Old 06-04-2007, 07:07 PM   #7 (permalink)
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Make sure you have remote initialization enabled in the CP.

Remember that anyone can access the CP the same way so it would be better to change the System Admin password to something other than the standard 4 digit password.
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Old 06-05-2007, 07:14 AM   #8 (permalink)
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Remote initialization only has to do with a user being able to initialize their mailbox remotely. Guys, and gals, I have looked at the docs on this and can't find any setting that can be toggled. I don't have a bench unit so can't test or look at the gui. Seems that there is no setting for this that I can recall. If any of ya have a bench unit and can test, please post back.
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