Megahertz

the easyest thing to do is just have someone int the mailbox at the other location. F981 press the other button and enter 102XXXX (xxxx is the current password for the sm mailbox) and set up the mail box. Once it is setup you can call into the mailbox.

Crowtalks

Megahertz is correct except you need to log into F983 for admin mailbox.

Ramjet

The correct procedure to do this is from a 2 line display set enter F981 then press the other button. Enter the mailbox number you want to initialize and the password. As in for mailbox 230 you would enter F981, press other, then enter 2300000 and press the pound sign or ok on the buttons under the display. You can turn on remote ini from the web interface to the Call Pilot, but it is not recommmended.
If you do this from a phone that does not have a mailbox you will get a "log" prompt. At that point you would enter 2300000 and press # or OK.

__________________
Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me!

Megahertz

Crowtalks,

As far as I remember to init a mailbox you use Feature 981 even for the admin mailbox 102. I can not be 100% sure as I have not done a CP100, NAM or Flash in a long time. I mostly use BCM now and the customers use the web interface to make changes even on remote systems.

once again Sorry if I was incorect with the 981 thing.

Crowtalks

You may be right, hell, I forget what I ate for breakfast by 11AM.

I think her question is referring to changing the AA greeting from outside the system and I don't believe you can achieve this unless allow External Initilization is enabled.

You know, I'm like a trained monkey sometimes. I have never even entertained the thought that you could access the Admin mailbox using F981 and Other. I've always used F983.

I was able to get to the Admin box using F981, but it wouldn't give me the softkey prompts for system management, MBOX, AA, OTHER and I couldn't use the prompt keys, example, pressing 77 opens the menu to change External Initilization in the Call Pilot.

Crowtalks

Jamiewazi:

As Ramjet alluded to, turning on External Initialization opens the Call Pilot system to everyone who might try to hack your VM system. You might want to change the admin box password to a 5 or 6 digit string to make it a little more difficult

norstarrr

Sorry, but I dont know if every one here was describing the right thing Jamie wants !!
Jamie, I think u need to change configuration or recording of grtg Remotely ..via a telephone ?
I dont think this is possiple, but as far as I know, u need to enable the external init on,, then u can config the CP remotely (threw the web maybe)..
I tried to do this threw the phone, but I guess there is no such feature to record msgs in this way ..
any experts here ??

Crowtalks

Through the phone:

Feature 983, (password), press 77 and change external Initialization to YES.

When you call in remotely and the AA answers, press ** and enter the ADMIN login and password. When the system asks you for the mailbox and password, you enter the system admin mailbox/password combo.

At this point the system girl will walk you through the prompts, which includes aa GEETINGS.