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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Old 04-28-2003, 11:13 AM   #1 (permalink)
Meredian1
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Hello. I have a Norstar Meredian PBX with 5 Lines. When Line1 is busy, any incoming calls show up as busy instead of hopping over to the next available line. I would appreciate any help with this issue. Thanks in advance.
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Old 04-28-2003, 01:20 PM   #2 (permalink)
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The Norstar does not provide hunting as far as the lines go. If you require hunting for your incoming lines, they must be programmed to do so from the Telco!!!!
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Old 04-28-2003, 04:31 PM   #3 (permalink)
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I agree, you need to contact the LEC and get them to put the lines in a hunt.
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Old 05-01-2003, 07:33 PM   #4 (permalink)
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Door Phone question



I thank everybody for their prompt assistance. The problem in fact had to do with TELCO for some unknown reason removing the hunting off the lines. You saved me so much time and headache and I once again thank you for your help. Best wishes.

Meredian
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