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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Old 04-25-2003, 12:19 AM   #1 (permalink)
fieldtech
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Rli change on OPtion 11
I HAVE NRU 9.0 A NAM 4.0 I'M TRYING TO CONNECT DIRECTLY FROM LAPTOP TO NAM VIA DB9 PIN CABLE ANY IDEA ERROR MESSAGE IN NORSTAR VOICEMAIL MANAGER 4.0 IS ERROR CONNECTING TO SERVER.
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Old 04-25-2003, 11:05 AM   #2 (permalink)
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Norstar Remote Software Connections
Are you using a NULL modem cable?
Are you using the right IP address?

MarvO asked it
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Old 04-25-2003, 01:24 PM   #3 (permalink)
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Call Forward No Answer, Second Level.... need more detail.
use a crossover cable and go from NIC to NIC....
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Old 04-26-2003, 03:31 AM   #4 (permalink)
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LD with MMail
so do i need to change the ip addres before i can log into the nam via norstar voicemail manager 4.0???
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Old 04-26-2003, 11:28 AM   #5 (permalink)
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Rli change on OPtion 11
You need to chnage the IP on your laptop in TCP/IP settings to match the range of NMA's IP, if the NAM is 192.168.110.10 then make you laptop 192.168.110.20 then reboot laptop.
You should only need to change the NAM's IP if you hook it up to a network.
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Old 04-26-2003, 10:51 PM   #6 (permalink)
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Callpilot/NAM Dial-By-Name
ok, should i use the db 9 pin cable croos over or ethernet crossover cable nic to nic.But what if the NAM only has a db 9 cable input????
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Old 04-28-2003, 06:07 PM   #7 (permalink)
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Build a connection using a dial up connection---set it for modem-direct serial connection (com_) your com port # ----under options setidel time for never----use this connection before running Norstar Voice Mail Manager 4.0 ----that is how i used to connect.

Nic to Nic is the easiest way to connect--use crossover cable
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