Nortel CICS resetting admin - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

QSF · 09-15-2006, 02:30 PM

Anyone know how to reset the admin password to default for a Norstar CICS? We got one at an auction and it doesn't have the default password.

Thanks

istvan · 09-17-2006, 01:18 PM

Hi Bro.
You wouldn’t approach a locksmith to give you general information how to crack safes, would you ? Istvan

QSF · 09-18-2006, 05:23 AM

Istvan,

I understanding where you're comming from, but when we have already contacted the company and they will not offer any support, then this I suppose is the next logical step. We also contacted a company in town (who actually is doing the install for us now) they also are baffled. We did go thru the steps in the manual to reset the admin pass., but it will not do that since there is another pass. installed already. We simply want to reset the system to default as it came from the factory for a new install.

Thanks

rhowlett · 09-18-2006, 12:47 PM

You need to get in touch with vendor that does Norstar. Sounds like your vendor is not up to the task. All the vendors I know (including me) have been instructed on what to do in this case by Nortel directly. Go to Nortels site and find an authorized installer in your area. They will know what ot do.

istvan · 09-25-2006, 11:47 PM

rhowlett. A big thanx is due for you to help me out with the proper answer. I was too busy to check into the forum in the last 10 days. Istvan

rhowlett · 09-26-2006, 09:57 AM

No problem. I hope you found someone local that got you all hooked up.

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