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| BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150 |
| Tags: codes, event, norstar |
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| | #1 (permalink) | ||||||||
| Junior Member ![]()
Rep Power: 0 ![]() | Ok here it is, I am having problems with a Norstar MICS 7.0 System giving me alarm 75 and dropping calls on my PRI. I know what alarm code 75 is but there are a bunch of Event codes that aren't listed in the customer documentation that keep popping up. Evt:323-00 s5 Evt:324-00 s5 Evt:325-00 s5 Evt:367-0001 s5 Evt:310-3A0005EA s5 Evt:310-36005A0006 s5 Evt:904-010D0002 s3 Evt:999-00050000AA s7 Does anyone have any idea what they are. I'm pretty sure they have to do with the CRC errors on the span but I would like to confirm my feeling. ANY HELP WILL BE GREATLY APPRECIATED!!!!!!!!! Last edited by johnwhite; 08-17-2006 at 11:20 AM. | ||||||||
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| | #4 (permalink) | ||||||||
| Junior Member ![]()
Rep Power: 0 ![]() | Actually Billo and I work together. He was just joking as we have both tried to use the Nortel site to look stuff up and it SUCKS! He wrote that comment right after we had a discussion about me trying to look them up on that site and giving up after 3 hours.... Do you have any ideal what those codes are? | ||||||||
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| | #5 (permalink) | ||||||||
| Junior Member ![]() Edmonton has no status.
Location: Edmonton, Alberta Canada Rep Power: 0 ![]() | Answers to some of the event messages Event 310 Explanation Bad stimulus message received by DTI from KSU. Action Record the event message and contact your local support group. Check the DTI connections. If the problem persists call the T1 service provider. Event 323 Explanation Short term alarm threshold has been surpassed in the DTI cartridge for the detection of a Degraded Minute. Action Most likely an irregularity with the PSTN connections. If this event occurs more than once over a two-week period, contact your local support group. Event 324 Explanation Short term alarm threshold has been surpassed in the DTI cartridge for the detection of a Severely Errored Second. Action Most likely an irregularity with the PSTN connections. If this event occurs more than once over a two-week period, contact your local support group. Event 325 Explanation Short term alarm threshold has been surpassed in the DTI cartridge for the detection of an Errored Second. Action Most likely an irregularity with the PSTN connections. If this event occurs more than once over a two-week period, contact your local support group. Event 367 Explanation A reset has occurred in the BRI or DTI card. Action Obtain the BRI/DTI traceback for the card that reset. Event 904 Explanation A log event has been caused in the ISDN loop driver or broadcast call handler by the receipt of unexpected input. Action Determine input that caused event and state of the ISDN driver when the call occurred. Take steps to fix incorrect event or have driver accept it. | ||||||||
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