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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Old 08-10-2006, 09:29 PM   #1 (permalink)
oci
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Cool 8x24 DR5 external call transfer

I have a customer that has 2 locations. Each location has a 8x24 DSDR5 KSU. If a caller calls the first location the customer would like to be able to transfer the caller to the second location. I have suggested using the flash key with call transfer from the telco, but they would like other options. Any suggestions would be greatly appreciated.

thank you.
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Old 08-11-2006, 04:10 PM   #2 (permalink)
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Only other option is to upgrade to an MICS.
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Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me!
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Old 08-12-2006, 11:36 AM   #3 (permalink)
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What software level in the MICS do I need to do an external call transfer?
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Old 08-14-2006, 07:07 AM   #4 (permalink)
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Off the top of my head, I'm saying 5.0 +
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Old 08-14-2006, 08:33 AM   #5 (permalink)
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Actually, you can do it with 4.1, but 5.0 is first level to support PRI. You must program a destination code for the line pool, (most times "9"). Press transfer, dial "9", and the number to trn to, then either release or hang up when you hear the ring. Only drawback is with analog trunks you have a 7db loss from each end, which totals 14db to the users. That translates into low volume, and each person can have a hard time hearing the other. Off net trn is best accomplished with digital trunks.
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