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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Nortel BCM Console, Switch Administration, Call Accounting, Hotel Billing, SMDR, ACD Reporting

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Old July 31st, 2006   #1 (permalink)
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TAPI applications
I'm just wondering what TAPI applications people are using, Personal Call Manager doesen't seem to crash hot.
I've been using the xtelsio CTI client which seem pretty good and integrates with Outlook well.
What experiences have others had?
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Old August 8th, 2006   #2 (permalink)
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A while back we did a TAPI to an ACT database, it worked pretty well. Using the Caller ID to pull up the Customer address/etc.
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