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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Old 07-20-2006, 11:45 PM   #1 (permalink)
richlyman
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Hunt group with internal DN and external lines

Have MICS with 6.1 and CallPilot 150, VM version 30.00.72.22. The system
is installed in our main office with 6 Centrex POTS lines.

I have a remote office and have setup a "support line" so that folks at
both the main office and the remote office can answer incoming calls. I
currently have it setup with a CCR entry on the call pilot which goes to
hunt group on the MICS.

The hunt group is setup with both local extensions and an extension that
auto forwards to an external phone number. If nobody answers then it
overflows to a mailbox on the CallPilot.

This works correctly, but the call volume on the external line is low
due to the conferencing required to link the calls.

Is there anything that can be done to improve either the voice volume or
is there a better way to set this up? Any suggestions greatly
appreciated.

Rich
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Old 07-21-2006, 04:03 PM   #2 (permalink)
aikenmarvin
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Duh

Nope, the Norstar does not have any attenuation conference packs built in,
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Old 07-21-2006, 05:40 PM   #3 (permalink)
Ramjet
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Yes, change to a pri ckt or T1. You will not have any loss.
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