Caller "0's" out of Voice Mail-Want to send it to a group of - PBX Info :: Your Free PBX, PABX and Telephone Information Resource
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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Old 04-05-2003, 02:38 PM   #1 (permalink)
CaptainAEGIS
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I am working with a Modular ICS 4.0 with a Norstar Voice Mail 3.0 I need to set it up so that when a caller Zero's out of Voice Mail the call will ring on the Receptionist phone as well as 4 other extensions Simultaniously.
Any Ideas on exactly how to accomplish this?
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Old 04-05-2003, 10:19 PM   #2 (permalink)
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Build a broadcast hunt group in your ICS....you will have to give this hunt group a pilot DN..which will be a virtual DN....then set your "0" option in VM to that DN...

when callers "0" out...all the phones in that Hunt group will ring...
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Old 04-07-2003, 09:22 AM   #3 (permalink)
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GT, the hunt groups already have a pilot DN. In a default numbering plan MICS the first group's pilot is 707. Just put the ext's in a broadcast group and set your target attendant as 707 and you in business. You can make the hunt group appear on the sets, or ring only.
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Old 04-07-2003, 09:23 AM   #4 (permalink)
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Caller "0's" out of Voice Mail-Want to send it to a group of

Hunt groups under system settings!!!
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Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me!
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Old 04-14-2003, 10:56 PM   #5 (permalink)
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Excellent! Thanks GT and Ramjet. Both or your input lead me to the solution. It works great!
If you ever have any questions concerning the AT&T, Lucent, Avaya products, let me know.

Thanks Again
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