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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Old 06-05-2006, 01:52 PM   #1 (permalink)
rhowlett
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Exclamation A way to add PRI lines to a phone as keys

Hey All,
I have been struggling to find a way to do this.
When I had a regular T1, I had my 8 lines assigned to my phone. That way I could see what lines were busy and how many were free, etc.

Now that we are on a PRI, I can't seem to assign those lines to a phone key.
Any idea if it is possible?
We are running MICS 7 and the PRI is PRI A.

Any ideas for somewhere I haven't tried?

Thanks,
Rob
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Old 06-06-2006, 07:17 AM   #2 (permalink)
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PRI setting will not let you assign a line to a set. You can use the prime set setting. That's what target lines are for. Why would you want to do this?
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Old 06-14-2006, 11:32 AM   #3 (permalink)
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That's what I figured.

Just to watch the phone traffic. Make sure we have enough lines and such.
Plus it helps to be able to access a specific line on the T1 to test it.
This was neccasary on my old T1 from time to time. Hopefully the new PRI will be different and not give me any crap.
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Old 06-14-2006, 03:40 PM   #4 (permalink)
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I know what you mean. I have used the same in the past on T1's. I did find out recently, that if you leave a Fast Rad set to answer say line 1, if a call on a PRI comes in on channel 1 and is not answered, the Rad will answer it. Took me a while to figure that one out.
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Old 06-15-2006, 09:05 AM   #5 (permalink)
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If you were to go into maintenance and then to link status. You can select what PRI to choose, if there were more than one, then select the B channel. I have found this a descent tool. It will show the status of the channel - idle, busy or if it is not in service by an indication of far or near - (which side of the PRI has the channel out of service.)
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Old 06-15-2006, 05:08 PM   #6 (permalink)
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You could use SWCA, but your reception would have to have it as well. It is a strange setup, But i had one user that wanted his small department to look like a 4 line roll-up, worked slick
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Old 06-16-2006, 08:52 AM   #7 (permalink)
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I have a customer (a large cardiology clinic) that uses the SWCA. They use it cause no one can remember what call park location was paged for them. With SWCA on buttons, if they pick up the wrong one, they can put it back.
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