BCM50e line 064 does not flash or ring on incoming calls - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

leprechaun3 · 04-10-2006, 07:15 PM

Line 064 on BCM 50 does not flash or ring on incoming calls yet you can answer the call...dialtone is there
Line 064 is on the 4 internal analogue trks. of the main unit
it is setup to appear and ring
lines 061,062 and 063 ring and flash on the sets
if i disable and renable the 4 internal trks then all is well
this only lasts for 2 days
has anyone an answer or experienced this

thks
leprechaun3

gogoGophers · 04-11-2006, 10:42 AM

There is a Nortel patch released 4/11/06, "BCM050.083-CUMULATIVE-PATCH-1", that you should apply. There have been ongoing issues with analog trunk carts on the BCM 50, and the patch "read me" specifically mentions your problem.

leprechaun3 · 04-12-2006, 09:47 AM

Line 064 is 0n the BCM50e main unit
It is not a trk module or a media bay module
It does mention in the upgrade on page 3 about no ringing or flashing on the lines
I will apply this patch to the BCM50e and see what happens
THKS to GoGoGophers

gogoGophers · 04-12-2006, 12:08 PM

Sorry, I called it a cartridge, you knew what I meant. I just remember reading about analog dial tone issues over and over again on the "known issues" bulletin for BCM 50.

leprechaun3 · 04-20-2006, 08:37 AM

There is a new patch out BCM050.039 that addresses this issue...
So they say.

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