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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Nortel BCM Console, Switch Administration, Call Accounting, Hotel Billing, SMDR, ACD Reporting

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Old April 10th, 2006   #1 (permalink)
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BCM50e line 064 does not flash or ring on incoming calls

Line 064 on BCM 50 does not flash or ring on incoming calls yet you can answer the call...dialtone is there
Line 064 is on the 4 internal analogue trks. of the main unit
it is setup to appear and ring
lines 061,062 and 063 ring and flash on the sets
if i disable and renable the 4 internal trks then all is well
this only lasts for 2 days
has anyone an answer or experienced this

thks
leprechaun3
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Old April 11th, 2006   #2 (permalink)
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There is a Nortel patch released 4/11/06, "BCM050.083-CUMULATIVE-PATCH-1", that you should apply. There have been ongoing issues with analog trunk carts on the BCM 50, and the patch "read me" specifically mentions your problem.
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Old April 12th, 2006   #3 (permalink)
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Cool

Line 064 is 0n the BCM50e main unit
It is not a trk module or a media bay module
It does mention in the upgrade on page 3 about no ringing or flashing on the lines
I will apply this patch to the BCM50e and see what happens
THKS to GoGoGophers
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Old April 12th, 2006   #4 (permalink)
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Sorry, I called it a cartridge, you knew what I meant. I just remember reading about analog dial tone issues over and over again on the "known issues" bulletin for BCM 50.
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Old April 20th, 2006   #5 (permalink)
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There is a new patch out BCM050.039 that addresses this issue...
So they say.
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