Norstar phone issue - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

m_steeler · 02-23-2006, 11:22 AM

Hello,

So I don't know a whole lot about the Norstar MIC 3.0 and I'm trying to help someone at a remote location with a phone. The phone is located on port 412 and that port seems to be dead. I had them connect right to the port and nothing. I had them put the phone on another port and it works. What I'm wondering is can I just copy that phone (412) to a new port that is not used and will it work the way the other one did? This phone has a DID number plus a dedicated POTS line that rings on this phone. If i move it to the new port will it work the same as it did when it was on port 412? What would be the best way for me to do this? Thanks for any help you can provide me!

m_steeler · 02-23-2006, 12:40 PM

Kinda got the phone working, but how do I get a DID assigned to that phone. Right now it only sees the internal number of 2296? The DID was assigned to the old port of 412, how do get it to the new port of 512. Thanks

gogoGophers · 02-23-2006, 03:32 PM

DID's get to N* phones via "Target Lines". Did you renumber port 512 to the "old" DN that was on 412 ? In any case, you need to find out what DN is currently assigned to port 412 (Maintenance/Port/DN Status), then go to Terminal and Sets, input that DN, and look under Line Assignment. There will be some line number greater that 145 assigned to that DN. Make note of it. Then, back out of that DN, go back into Terminals and Sets, input 2296, go to Line Assignment, and assign that line to 2296. Post back if you have Q's.

m_steeler · 02-23-2006, 05:11 PM

thanks for the reply. Sounds like that's what they ended up doing before I could read your reply. Good to know in the future. Thanks

JoshRountree · 06-25-2008, 03:29 PM

So how would I go about assigning a DN to a new port number? I have the same problem, one of the ports has gone bad and I just want to switch it to a new unused port.

Crowtalks · 06-26-2008, 07:41 AM

If you know what the DN of the old station was (22XX), you can get into programming, Terminal & Sets, enter the old DN, show the set, show Line Access and you should see copy on your display above the left softkey. use the copy option to copy to 2296

JoshRountree · 06-26-2008, 08:11 AM

Thanks, got it fixed.

Is there any tutorial on these phone systems anywhere. I'd like to learn about them, or at the very least figure out what some of these darn acronyms mean.

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