keith66

I have a customer who has a MICS 6.1 with a T1, PRI, Service Cartridge and 6 port fiber in MICS, with a 4.0 Nam, 1 trunk module and 3 station modules and a Cinphony ACD. We use the PRI for incoming, the T1 for outgoing and POTS for misc. lines. They are looking at expanding and at a Siemens switch. I was not even aware until recently they were looking, now I have to try and save this job. They are adding approximately 20 more people and have decided they need 2 more T1 or PRI Circuits due to busy signals, first I heard about it.

Here's my thoughts and my questions, remove the Service Cartridge, add a 6 port combo. Install another T1 in the trunk module utilizing them both in Pool A, giving them 46 outbound lines. Keep my PRI for incoming only, and add a couple of station modules.

My question is if I install another T1 in the trunk module, will I be able to Pool these two together giveing me the 46 outbound lines.

Thanks