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| BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150 |
| Tags: attendant, auto, dids, outside, ring |
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| BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150 |
| Tags: attendant, auto, dids, outside, ring |
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| | LinkBack | Thread Tools | Display Modes |
 11-08-2005, 10:07 AM | #1 (permalink) | ||||||||
| Junior Member 
Rep Power: 4  | I have a BCM 400 System. When the system was originally setup we had 30 DIDs. Recently we had our provider add 11 more. I took the DNs 3330 to 3340 and changed them to 3500 to 3510 to match the DNs given. I then changed the received nmber in Target Lines to match the DNS3500 to 3510. I have gone through every setting to make sure they match up with the DIDs that work. Still when I ring the new DIDs from outside I get the auto attendant. From inside the DNs from 3500 to 3510 work as intended. Can anone point me in a direction to something I may have forgotten. Thanks. | ||||||||
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| 11-08-2005, 12:38 PM | #2 (permalink) | ||||||||
| Junior Member
Rep Power: 4 | Adding a pause in a route call Maybe problem solved. I talked with the provider. It seems they are sending the 7 digits down the PRI. We think the system doesn't know what to do with the 7 digits and defaults it to the auto attendant. He is going to change it to 4 digits. Should know in a couple of hours if this is the fix. | ||||||||
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| 11-29-2005, 08:42 AM | #4 (permalink) | ||||||||
| Senior Member   Ramjet is wore ass out from the holidays!
Rep Power: 8 Gender:  Country:  | Why in the world would any provider/telco think that you would want 7 digits delivered. In all my 30 years in the bidness, I have never had any system looking for 7 digits. Just my .02 worth.  __________________ Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me! | ||||||||
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| 11-29-2005, 06:07 PM | #5 (permalink) | ||||||||
| Senior Member  PP is AN OLD ROLMEN WORKING ON NORTEL AND AVAYA
Location: MIAMI, FLA Rep Power: 8 | TRUST ME FOR A BCM OR NORTHSTAR YOUR BETTER OFF WITH REC 7 DIGITS, SINCE NEITHER HAVE A DIGIT TRANSLATION TABLE TO CONVERT INCOMING DIGITS TO SOMETHING ELSE IN CASE THERE IS A DIALING PLAN CONFLICT | ||||||||
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