BCM 50 remote access - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

skippy440 · 09-23-2005, 11:23 AM

I have a question concerning the remote access to the BCM 50.

I have a customer who uses CICS sytems at their retail stores in part because of the ease of remote access and changes (through the IRAD). The main contact at their head office is very Nortel fluent and knows how to program and use NRU.

On the BCM 50, how could remote access be established to a BCM50 since NRU is not an option. The built in modem is an option, but how would you establish a link using Element Manager if you have to call and dial into the unit's modem?

I am familar with remote access to the older BCM 200/400 using ATA2's into the modem, or networking the unit to a VPN server.
How would it work with the new BCM 50 so that remote access could be established?

09-26-2005, 11:23 AM

I do it all the time. It works great (a little slow, but faster than 200/400).

You just use Windows dial-up networking. Then (after you're connected) use Element Manager as you normally would (different IP though, 10.10.14.1 by default).

Good Luck!

ReggieT · 09-29-2005, 05:46 PM

I have a BCM50 installed and the modem has been enabled with a respective target line allocated to the modem DN. When we use dial-up networking, we are not handshaking with the modem successfully. We are getting one tone, and one tone only on modem answer.
Is there any other settings required that we may have forgotten about. Everything else is ok. If the engineer on site dials the modem, he still only gets the one tone.
Remote Access is set up in the user account for our login.

Any help would be appreciated.

Thanks

Reg

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