Urgent Help on BCM 200 - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

07-21-2005, 01:07 PM

Please I need your help we have a BCM 200, was turned off now is turned on but I cannot access to the web administration, this is the status leds,
power = on, disk = off, status = blinking, MSC = blinking, WAN = blinking, Modem = blinking, LAN1 = blinking, LAN2 =blinking, temp = on, fan = on, as you can see, we have several of leds blinking, please I will apreciate any help.

Thanks,
Irving

Brewsky · 07-21-2005, 01:10 PM

it ususally takes 5-7 minutes to boot up (to where all the LEDs are steady, except for the hard drive and one other). Can you ping the IP address of the BCM?

07-21-2005, 01:14 PM

No, I cannot ping and we have one day with this status in the leds.

Brewsky · 07-21-2005, 01:15 PM

Do the phones work? Have you tried unplugging for 10 minutes and the rebooting?

07-21-2005, 01:20 PM

Yes, the phones work, the automatic answer does not work, i have rebooted but the leds still blinking and I cannot access to the web administrator

Brewsky · 07-21-2005, 01:23 PM

Sounds like you lost the hard drive. You will need to reimage the hard drive using the re-imaging tool.

What version of BCM do you have?? (ex: 3.0, 3.0.1, 3.1, etc..)

07-21-2005, 01:29 PM

I have the 3.0 version, how can I use the re-imaging tool? i cannot administrate

Brewsky · 07-21-2005, 01:44 PM

Its actually done like ghost. But you need the images from Nortel. Do you have a vendor?

07-21-2005, 01:50 PM

Can i check the hard disk in my computer with windows xp?

Brewsky · 07-21-2005, 01:56 PM

Yea, remove the HDD from the BCM and jumper it as a slave. Your PC should automatically recognize it. Just look to see what you have on it.

Before you do that, write down what drives you currently have as the BCM drive has about 5 partitions on it.

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