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| BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150 |
| Tags: 150, call, center, pilot, reporting |
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| BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150 |
| Tags: 150, call, center, pilot, reporting |
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| | LinkBack | Thread Tools | Display Modes |
 07-06-2005, 02:15 AM | #1 (permalink) | ||||||||
| Junior Member
Location: Laredo Texas Rep Power: 0  | I install a call pilot 150 with enhacne call center. I install the call center reporting. but when I run the master client report it tell me that the call center in not connected to the RDB server. I have configure the call center ip on the master client but i dont know if the password on the call pilot manager is correct. can some help me with this | ||||||||
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| 07-06-2005, 08:44 AM | #2 (permalink) | ||||||||
| Senior Member   Ramjet is wore ass out from the holidays!
Rep Power: 8 Gender:  Country:  | outbound transfer from callpilot 100 ccr You have to install the server on a pc to gather the call center info. You can change the call center reporting password in CP manager. The server ip will be followed by port 8808. __________________ Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me! | ||||||||
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| 07-07-2005, 08:31 AM | #4 (permalink) | ||||||||
| Senior Member Ramjet is wore ass out from the holidays!
Rep Power: 8 Gender: Country: | Next question, what software do you have? Do you have the CD that came with the unit, or are you using software downloaded from the Nortel site? The reason I ask is that the first time I did this was with software downloaded and placed on a CD. The software was corrupt. I went back and downloaded straight to the server pc and all worked well. What do you get when you do the connect test? __________________ Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me! | ||||||||
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