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BCM and Norstar ICS, CICS, MICS, BCM, BCM 50 BCM 200 and BCM 400, Startalk Voicemail call pilot 150

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Old 06-24-2005, 11:20 AM   #1 (permalink)
jkaval
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How do I go about forwarding a main number that is a DID at night when the business is closed.
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Old 06-24-2005, 12:59 PM   #2 (permalink)
Java_Bob
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you will need to turn on line redirection, its in the system corr guide
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Old 06-24-2005, 02:02 PM   #3 (permalink)
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Forgive me it has been a while and I don't have a user guide, but would I basically allow that DID number rediect and then type some feature code to say what line will dial out and to what number?
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Old 06-24-2005, 05:23 PM   #4 (permalink)
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What kind of system, what software version ?

Can you use Line Redirection on a DID ?
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Old 06-24-2005, 05:26 PM   #5 (permalink)
phonegurl
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You cannot use line redirect on a DID to my knowledge but you can use Feature 4 (call fwd) at the ringing extension and then press "9" or whatever your external code is and then type in the number. This has worked for some but not all of my DID customers...I think it depends on the software level.
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Old 06-25-2005, 11:03 AM   #6 (permalink)
343amc
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I believe you can use line redirection on a DID as long as it appears on the set.
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Old 06-28-2005, 10:03 PM   #7 (permalink)
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Depending on the software version of the KSU, you can redirect the
DID (as long as it is programmed for 'Appear & Ring' not 'Ring only').

If the DID rings only on that ext, you can as stated before, forward
the set externally.

Feature 84 would be the feature code for forwarding the appearing
DID to an external number.

Again, it depends on the KSU software ( I believe that it has to be
at least 4.1 - please correct me someone if I'm incorrect on this).
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Old 07-02-2005, 12:11 AM   #8 (permalink)
deberrydh
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I'm not sure if you can use line redirect when you have a PRI. You can use Call Forward F4 and 9 and the number forwarded to. The CID will be passed through to the number forwarded to.
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