MICS and fax detection - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

HCJes · 12-27-2004, 06:25 PM

At one site we currently have one line that goes directly to the fax machine outside the system. I know that call pilot has fax detection, however, was wondering if it was possible to do fax detection with an MICS 5.1 and Flash 2? I would like to hook an ATA to the fax machine and then allow the line to be used for faxing as well as direct auto-attendant access for checking voicemail remotely.

Thanks,
Jes

***Ramjet*** · 12-28-2004, 07:27 AM

Sorry HC, no fax detection on the Flash. However, why not use a fax switch with the line. Send it to the fax, and to a port on a LS/DS card. If it is a fax call, the switch will recognize the CNG tone and send the call to the fax mach. If not, it will send it to the LS/DS port and you can prog the Flash to ans as you want.

HCJes · 12-28-2004, 07:30 AM

Thanks, can you recommend a brandname product to use?

Thanks,
Jes

Java_Bob · 12-28-2004, 07:34 AM

I use some ComShare750, but if you get alot of faxes you may get some complaints if this line is tied up all the time

***Ramjet*** · 12-28-2004, 05:00 PM

We use a brand called "The Stick", no programming involved. Just plug it in and your all setup. Not sure where our materials gut gets them though.

Addatel · 12-28-2004, 08:43 PM

The stick is made by multitech. Available at most interconnect suppliers accross US and Canada. If you aren't sure do a google search for stick fax detection. We use that too, never had any complaints. It's around $120 US