 December 13th, 2007 | #1 (permalink) | ||||||||
| Junior Member 
Location: Ft Lauderdale Rep Power: 0  Country:  | call trace Morning, I am having an issue with our operators. They are their own ACD group. They are now recieving calls that there display shows masqsig*97 If I print the route from the 8720, route 10 is the QSIG Mas (basically Mod messaging). No one is on the other end of the operators phone call. I have put the Malicious call button on one of the phones, but wondering if it will give me the info I need. Does anyone have any other ideas as to figuring this out? On another note, How do you trace an extension. I type tra and it automatically changes it to tra route. tks all Scout641 | ||||||||
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| December 13th, 2007 | #2 (permalink) | ||||||||
| Moderator   MSYoung is meddling with dragons
Location: San Diego, CA Rep Power: 8 Gender:  Country:  | Type "list trace" then hit help to see all the things you can trace. Specifically, to trace a station type "list trace station xxxx". For your other question, what does *97 do in your system? __________________ Do not meddle in the affairs of dragons for you are crunchy and taste good with ketchup. Marty | ||||||||
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