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| Altigen Ask Questions and Find Answers on Altigen Systems |
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 06-11-2008, 02:37 PM | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 0  Country:  | AltiGen 710 Altiview and Forwarding Ok - we've had the Altigen at my credit union since March '06. We're on Altiview 5.0.1.407. On the Config/Call Handling tab I want to forward UnAnswered calls to my cell phone. All I can see is to FORWARD (which is every/any call) to Outside Number. The CF Busy & CF No Answer do not offer an Outside Number option. CF N/Answer offers only: EXTENSION, VM, IVR or Line Park. For just me - my extension - is there a way to setup a personal hunt group or activate a CF N/Answer? I'm an end-user with good IT skills working with our COO who 'manages' our IT but 'really' doesn't. Thanks. | ||||||||
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| 06-11-2008, 05:37 PM | #2 (permalink) | ||||||||
| Senior Member   Ramjet is out trying to find a bucket of dial juice.
Rep Power: 7 Gender:  Country: | If you open altiview, open config, and look at one number access, you can set your voice mail up to find you if you don't answer a call in person. You can enter up to 4 different number for the system to try, and you can also set it to only work with certain numbers via incoming caller id. This is the only way I know to accomplish what you want. __________________ Two snips, a snort, a turn, a fly, and a grunt, and it was so simple, like the jitterbug, it plum evaded me! | ||||||||
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