Samsung Compact DCS Loud Click - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

corner40 · 05-29-2007, 03:49 PM

Hey guys

I have a compact DCS with a bit of a line trouble. When a call comes in on trunk702, approx 5 seconds into the call there is a loud click(sounds just like a hangup). It only happens once during the course of a single call and from what I can tell only on that one trunk. The client is upset because customers keep thinking they've been hung up on.

The switch has a 4COP, 2 2x4 DLI cards and SVMi4, 1 phone with a daughter board.

Any suggestions would be much appreciated
thanks
Jeremy

tg1_2many · 07-11-2007, 11:47 AM

Replace the 4cop it is more than likely on its way out, the only other thing I can think of is: check and make sure these are pots and not from a pair gain or channel bank.

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