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All Other Systems Fujitsu,Isoetec,Iwatsu,Macrotel, Nitsuko,Samsung,Sprint,SRX,Tadiran, Talkswitch,Telrad,Tie,Turrets,Vodavi, Walker, etc..

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Old 01-08-2007, 10:55 PM   #1 (permalink)
Bob37
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Cool ProstarPlus 816 line selection

I am primarily an Avaya person but have inheirited the one & only Prostar in town.It has 6 co lines & is not arranged for dial 9 access. A sta going off hook always selects line 6 first for outgoing calls. The cust would like to have line 4 selected first,then3,2 ,1,6,5 in that order .I have read the manual cover to cover & cannot find an MMC that will do this. Am I missing something? If I use prime line to select line 4 will the ext get line 3 if its busy? I havent tried that yet. Wanted to gather more info b4 I proceded. Any help would be appreciated. This is definately not the most user friendly system around. Thanks
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Old 01-16-2007, 12:01 PM   #2 (permalink)
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Unfortunatly the system only works desending. A work around would be to remove 6 and 5 from mmc 47 and put them in mmc 40 then just have the customer dial 80 when they need those lines.

Even though the dial nine is not set up the system is programmed to dial the 9. Someone probably programmed it elseware like in line selection or speed dials.

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Old 01-19-2007, 07:43 PM   #3 (permalink)
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The 816 is a key system if they want to use line 4 first press the line 4 button. If they have to use dial 9 for some crazy reason move the lines around so the line that was 4 is moved to 6 ect.
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