Newby Needs Help - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

James · 01-30-2007, 09:34 AM

Hi I'm trying to change the names of people on the system, I have the software installed and connect through an ip address. I access the system navigate down to users edit the extention i need to change , I change the name and surname and save to pbx but it is not changed on the phones, the display still shows the old name when i call the extention. I am able to make changes to programable keys etc..

I do not understand why the name does not change although it is changed under the users option

phild1953 · 02-06-2007, 04:38 AM

More info required, what kind of system and what model phones.

C Kirk · 02-07-2007, 01:50 PM

If this is a dual cpu switch make sure you are connecting to the MAIN role ip address which should be declared when logging in

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