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Old March 25th, 2009   #1 (permalink)
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alcatel omnipcx oxo
hello
I have an Alcatel OmniPCX and I need to program an external line (analog) to be accesed by some extensions of the pbx, I need to know how to do it.
also I have another problem, these pbx gets default data when had some working days, I mean that when I program it everything is ok, but at least one week of working it gets the defalut data again, could anyone help me?
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Old June 10th, 2009   #2 (permalink)
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IF it is defaulting then I would suspect that you have a faulty CPU or corrupt database. Take a backup and then LOLA the CPU. If this fails you need a new CPU. It might also be a licence issue.
As for programming the line for certain users the easiest way is to assign a different call prefix for this line (or group) say 8 or *9 whatever. Or just create a physical trunk key on the sets.
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Old June 12th, 2009   #3 (permalink)
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If your pbx is r4 then you have to update it to the latest r4 with all the patches!
Try to save the program on the eprom to!
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